Poly Clinic

I am extremely disgusted with the type of service provided by Singhealth. No doubt they provide the cheapest form of consulation, the service they rendered correlate directly with price!!! I would have expected some value added advice but NO! Not forgetting the doctors here graduated with at least a second upper or MBBS. They are the top notch in the society. Only the best qualify for the medical school. However, it was utterly disappointing.

I was on a visit to one of the polyclinic. Recently, there is some problem with my eye. Went to see a GP, provided excellent advice. He was able to tell me wat went wrong, wat are the serious consequences. Then, the condition din improve neither did it detoriate. So decided to seek for another doctor advice. This time from a polyclinic practitioner.

Doc: How can i help u sir?
Me: Something wrong with my eye
Doc: Let me see. (Use a torch to shine into my eye)
Me: How?
Doc: I cannot see anything
Me: That was wat the GP said too
Doc: Oh, i can precribe you with some eye drop
Me: .... (If eye drop was good, i would not have come to consult you)
Doc: Ok?
Me: huh... (Show disgusted look)
Doc: Maybe i refer you to a specialist?
Me: ... (Bingo, that was wat i wanted)
Doc: Or do you want to try the eye drop first then refer to specialist later?
Me: Doc the problem has been with me for a month.
Doc: ...... I will write the letter, my nurse will make the appointment for you

I was out of the clinic in less than 5 mins. No advice. Nothing. Keep stressing there is nothing wrong. Aiyoh. I cannot believe it. I waited for more than half an hour for a 5 min consulation. If the service was good, i got nothing to complain abt. Totally UNPROFESSIONAL! Our health and life lies in the hands of doctors. They are supposed to be the experts. Yet, they can claim nothing, hoping to get the patient out of his room quickly.

Now, i have to go online to see what my condition is all abt. Even from the advice of Jun and her friends. So does that make us doctors too? This is RIDICULOUS and ABSURD. For now, i lost all the confidence in a poly clinic. Long queues, kids running ard shouting, auntie lecturing kids, fragile elderly whom i worried may collapse anytime, unfriendly looking nurses, long waiting time. These are things that i can still tolerate. Disappointed with the doctors.

No wonder ken always said "They know nuts". Agree. But they write powerful referral letters. Also agree. That is still a consolation to me. Anyway, i hope the specialist would offer better advice. If not, the reputation of Singhealth would be at stake.